What Your Agents Are Dealing with
Searching while the customer is on the call.
But finding it means clicking, switching, scanning…all while a customer is on the line.
Too much to remember in every conversation.
Agents are asked to explain complex information clearly and confidently in real time.
Every lookup interrupts the conversation.
Every extra second feels longer when someone is waiting for clarity.
Inconsistent performance across conversations.
Not because Agents aren’t capable, but because the tools around them aren’t built to support them.
Instant, verified answers
Pulled directly form you approved documents
Real-time goal awereness
Clear visibility into targets and incentives
Smart, contextual guidance
Helping agents stay sharp, focused and performance-aligned.
Policypropel for Agents
From scattered systems to one intelligent interface
Instead of switching between tools, your agents operate from a single AI-powered workspace.
Core Capabilities
01
Verified Intelligence
AI-generated responses grounded strictly in approved internal documents with source references for compliance assurance.
02
Live Performance Awareness
Real-time integration with commission, RnR, and transaction systems to surface goal progress and incentive visibility during conversations.
03
Real-Time Chat Assistance
Agents type questions during live conversations and receive instant, source-backed responses without leaving their workflow.
04
Voice-Enabled Support for Live Calls
Agents speak naturally during customer calls and receive answers in real time — without switching screens or breaking conversation flow.
Business Impact
Reduced Compliance & Mis-Selling Risk
Improved Sales Productivity
Higher-Quality Customer Conversations
Increased Agent Confidence
Seamless Integrations
Works where you work.
SHARE POINT
AZURE - AD
EOM
RnR
AGENT ONBOARDING
Pricing
Free Trial
✓ Up to 3 Users
✓ 50 Queries per Day
✓ Upload up to 5 Documents
✓ Max document size 50 pages
✓ Supported formats - PDF, DOCX
✓ Voice AI 30 minutes
✓ AI Q&A
✓ Policy comparison
✓ Source-linked answers
✗ No Integrations